We stand behind the quality of our jewelry with a Limited Lifetime Warranty — our guarantee that upon receiving the product, every jewelry item is free of material and manufacturing defects. If the jewelry rusts or tarnishes, we will issue you a repl

We stand behind the quality of our jewelry with a Limited Lifetime Warranty &#x2014; our guarantee that upon receiving the product, every jewelry item is free of material and manufacturing defects. If the jewelry rusts or tarnishes, we will issue you a replacement. This warranty is valid for the duration of the original purchaser&#x2019;s lifetime, beginning on the date of purchase from an authorized ZUDO retailer.Warranty claims must be accompanied by an acceptable proof of purchase, such as an order number. In the event your item required for warranty has been discontinued or sold out, a credit code will be offered for the value paid on the original purchase, to be used towards a new replacement purchase of another item and subject to approval. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.

Our Lifetime Warranty

If you have any questions or need any help, don't hesitate to contact our support team!

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Answers to some common questions about warranty.

WARRANTY

How do I contact you?

How do I become an Ambassador?

Why is my code not working during sales?

GENERAL QUESTIONS

What are the shipping costs and delivery timeline?

Do you ship worldwide?

Will I have to pay any customs fees?

Where are the products I ordered?

What happens if I don't pay customs fees?

SHIPPING & DELIVERY

What is your refund policy?

How do I return an item?

What happens with sale items?

How do I edit, cancel or change my order?

RETURNS & EXCHANGES

What are my payment options?

How secure is your site?

PAYMENT & SECURITY