Answers to some common questions about shipping and delivery.
*Timelines are subject to change depending on certain dependencies. These dates are based on in stock non-custom pieces. Please read below for more information. Our warehouse processes and ships out all orders Monday-Saturday (excluding major holiday
This store only ships to locations within the UK. If you would like to make an international purchase please use our international branch where we ship to over 200 countries. You can locate it through here: ZUDO
We pay for all customs duties and taxes for our international family!
We understand that sometimes, despite the package status showing “delivered,” you may not have received it. If this happens, we kindly ask you to give it a little more time. Occasionally, the post office might update the delivery status prematurely.
If you refuse a package at customs, customs will send it back to us. When they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product