*Timelines are subject to change depending on certain dependencies. These dates are based on in stock non-custom pieces. Please read below for more information. Our warehouse processes and ships out all orders Monday-Saturday (excluding major holiday

<h3 id="isPasted">Shipping Costs and Estimates</h3><table style="width: 100%;"><thead><tr><th>Option</th><th>Timeline</th><th>Cost</th><th>Condition</th></tr></thead><tbody><tr><td style="width: 25.0000%;">Standard</td><td style="width: 25.0000%;">5-8 Business Days*</td><td>&#xA0;&#xA3;3.99 GBP</td><td style="width: 25.0000%;">&#xA3;0 - &#xA3;39.99 GBP</td></tr><tr><td style="width: 25.0000%;">Free Shipping</td><td style="width: 25.0000%;">5-8 Business Days*</td><td style="width: 25.0000%;">Free </td><td style="width: 25.0000%;">&#xA3;40.00 and up </td></tr></tbody></table>*Timelines are subject to change depending on certain dependencies. These dates are based on in stock non-custom pieces. Please read below for more information.<hr><h3 id="order-processing">Order Processing</h3>Our warehouse processes and ships out all orders Monday-Saturday (excluding major holidays). After placing your order, your package should be shipped out within 3~5 business days, and you will receive an email with the tracking number soon after.If your order has been processing for more than 5 business days, please contact us at <a href="mailto:support@zudo.co">support@zudo.co</a> and we&apos;ll help you out immediately.SHIPPING | NON-CUSTOM ORDERS<ul><li>Non-custom orders ship within 3-5 business days! You will receive a shipping confirmation email with a tracking number</li><li data-pf-type="List.Item" style="box-sizing: border-box; margin: 0 0 var(--line-spacing); list-style: inherit;">Delivery time for UK orders: 5-8 business days.</li><li>All duties and taxes are prepaid unless stated</li><li>Return Policy: 90 Day Money-Back Guarantee | One Free Return Label</li></ul>SHIPPING | CUSTOM ORDERS<ul><li>All custom jewelry takes between 30-40 business days to create and ship</li><li>The shipping time listed at checkout is AFTER&#xA0;the custom piece has been created</li><li>Once shipped, you will receive a shipping confirmation email with a tracking number</li><li>All orders that contain a custom and non-custom piece will ship once the custom piece is created</li><li data-pf-type="List.Item" style="box-sizing: border-box; margin: 0px; list-style: inherit;">Orders ship with Express Shipping (5-8 business days after shipping)</li></ul>Please don&apos;t hesitate to contact us at <a href="mailto:support@zudo.co">support@zudo.co</a> if you have any questions, our customer support experts are always happy to help. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or back-ordered. Rest assured, any shipping delays will be communicated.Tracking information will be sent to your email when your order is shipped. &#xA0;

What are the shipping costs and delivery timeline?

This store only ships to locations within the UK. If you would like to make an international purchase please use our international branch where we ship to over 200 countries. You can locate it through here: ZUDO

This store only ships to locations within the UK.If you would like to make an international purchase please use our international branch where we ship to over 200 countries. You can locate it through here:&#xA0;<a href="http://zudo.co" rel="noopener noreferrer" target="_blank">ZUDO</a>

Do you ship worldwide?

We understand that sometimes, despite the package status showing “delivered,” you may not have received it.  If this happens, we kindly ask you to give it a little more time. Occasionally, the post office might update the delivery status prematurely.

<h2 id="if-package-is-delivered-but-you-have-not-received-it">If package is delivered but you have not received it</h2>We understand that sometimes, despite the package status showing &#x201C;delivered,&#x201D; you may not have received it. &#xA0;If this happens, we kindly ask you to give it a little more time. Occasionally, the post office might update the delivery status prematurely. In most cases, the package will likely be delivered to your mailbox within 1-2 days after the &#x201C;delivered&#x201D; status is displayed.Should the package not arrive within the expected timeframe, please contact us immediately at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. We will take immediate action and initiate an investigation with the delivery carrier to locate your package. If, during the investigation, we find that your package is indeed lost or missing, we will arrange for a re-shipment of the exact items from your original order. Please note that we can only re-ship the same items; modifications or refunds will not be possible in such cases.In instances where the carrier provides &#x201C;proof of delivery&#x201D; or marks the package as &#x201C;signed for&#x201D; without you receiving it, you will need to file a claim directly with the shipping carrier.We value your understanding in these situations and assure you that our team is dedicated to resolving any shipping issues you may encounter. Should you have any concerns or questions, don&#x2019;t hesitate to reach out to us at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. Thank you for choosing us for your shipping needs. Please refer to this (<a class="fr-green" href="https://zudo-uk.gorgias.help/en-US/what-are-the-shipping-costs-and-delivery-timeline-323208" rel="noopener noreferrer" target="_blank">What are the shipping costs and delivery timeline?</a>) for more info relating to shipping and delivery.

Where are the products I ordered?

If you have any questions or need any help, don't hesitate to contact our support team!

SHIPPING & DELIVERY

What are the shipping costs and delivery timeline?

Do you ship worldwide?

Where are the products I ordered?